Recruit, hire, train and staff one full time Community Sales Manager and one part time Sales Associate for each active sales office.
Provide Sales training to Design Studio Conultant, who works under the direction of Purchasing Manager.
Plan and direct weekly sales meeting at Corporate Office Fridays 9:00 – 10:30. Attend Coordination meeting with Construction Managers on 2nd and 4th Tuesdays 9:00 – 10:30 am.
Manage all training efforts, using resources such as New Homes Specialist Group, Success Strategies, NHBA, SMC, and Mystery Shops.
Work with sales team on a group and individual basis at communities in role play and other scenarios as necessary. Minimum of one day a week will be spent in onsite sales training.
Insure Sales Office and Model Homes are ALWAYS “Grand Opening Ready”, inside and out.
Enforce sales paperwork procedures and oversee review of all sales paperwork for accuracy and completeness. May be assisted by Office Manager to accomplish.
Develop Sales Plans for team and individuals and monitor progress to ensure performance
Input all necessary information in NewStar Sales software to complete contracts
Recruit, hire, and train OSC who is responsible for timely response to all online inquiries, and setting appointments at Sales Office for Community Sales Managers.
Review and approve online marketing efforts recommended by OSC for implementation by OSC
Review reports provided by OSC to monitor effectiveness of online efforts.
Review and approve OSC compensation
Promote Realtor as extension of Company Sales Team
Quarterly luncheon events
Sales Office presentations and flyers
Community Grand Openings
Recommend model home design, exterior colors, elevation, etc.
Direct 3rd party Interior Designer regarding target market. Approve general design, interior colors, furniture layout and installation.
Plan all on-site signage and displays
Execute Grand Opening promotions, newsletters, PR releases, E-mail marketing, day-of activities
Parade of Homes
New Phase Releases
Community Events that promote Company to public
Oversee Graphic Design and collateral material development using 3rd party for following:
Marketing floor plans and exterior renderings
Brochures (8 ½ x 11 color)
Virtual images of interiors
Site maps graphics
Sales Office displays (traditional and digital)
Lifestyle images and other photography
Contract traditional media placement (non-online) which primarily includes Signage, but may under rare circumstances include Radio, Magazines, Newspaper or other media
Write ad copy and PR for events as needed
Use 3rd survey results to score Companywide efforts and coordinate with other managers for improvement.
Summarize feedback from sales team on market conditions and buyer’s needs/wants for management.
Oversee gathering and consolidation of periodic market data such as competitive analysis, median home price, affordability index, and permit starts.
Hold Sales Team accountable for results. Work continually to help all meet or exceed expectations.
Meet weekly with owner to report on sales contracts, training efforts, traffic, online results, upcoming sales events and related work.
Develop, obtain approval, and insure compliance with annual sales expense budgets
Core hours are Monday – Friday 8:30 – 5:00 with a 30 minute lunch.
Additional hours can be expected during Sales Events and for on site training. When a full day is worked on a Saturday, for events or training, a comp day may be taken during the adjoining week.
In addition to managing and training for the sales team and participating therein, additional training is available for Director of Sales Operations
NAHB courses and designations, (e.g. CSP, Master CSP, MIRM, CGP) as approved
Consultant seminars and training courses (e.g. Jeff Shore, Mike Lyon, Bob Schulze, SMA)
Participation in International Builder’s Show
Base salary is paid monthly
A fixed car/gas allowance is paid monthly.
Performance based compensation for achieving sales and company goals is paid quarterly
Benefits include health insurance for employee, simple IRA contribution, 10 holidays, 10 vacation days (increases with tenure), and 6 personal days, as well as company dinners, outings and annual trip when companywide goals are reached.
We’re here to answer any question or concern you may have. Our process is an open book and we’re happy to share it with you. Click here to talk to a McArthur representative and ask away!